Chromebook and iPad Information

Here is the link to all the Chrombook and iPad inventory and repair tickets that were done at district level.


https://drive.google.com/drive/folders/0B1QBI3WTR4iMT3hFZ0Q0bXNzY2c

Chromebook Touchpad Reset Procedure

Reset Procedure for Touchpad Issue
Samsung 
Chromebook model, XE500C13-K01US and K02US

how to fix the chromebook trackpad issue. You take the back cover off, disconnect and reconnect the battery cable, and put the cover back on.

Just make sure you don't scuff it up while taking it off. If they know we've been in them it will void the warranty.

Here's a vid showing how to take it apart.

https://www.youtube.com/watch?v=1OhVD6NAFrQ

Linking Google Spreadsheets

Youtube video on linking Google spreadsheets

https://www.youtube.com/watch?v=gZeBEXfbXXU


use formula

=ImportRange("copy sheet link from / to #","sheetname!range:range")

Embedded Course

See IC ticket number 487038 (updated 1/15/25)

Make sure the local number is in the Embedded Course blank at the bottom of the HCS course.

Create a section of Anatomy (with Melton as the teacher). Check the same section placement as the HCS course.

Copy the roster into the Anatomy course. Go to Requests and Rosters>>Choose Students>>Filter to the HCS course/section you want to copy. Click Batch Edit Student Rosters. Find the Anatomy course and then choose the correct section in the dropdown. Click Add. 

Ga State Reporting> Embedded Course Processes>>Run the Pull and then the Push

Franklin-Chromebook-Questions-Responses-v1

A student can delete a account (Gavin (another tech) said there was no way to change this).​ Is this true?​

Where is the account being deleted from?  I’m guessing (and please correct me if I’m wrong) that students are deleting other students’ profiles/accounts on the login screen.

Do your Chromebook login screens look like this?

I saw in the Admin Console that you have “Always Show user names and Photos” selected. Turning this off is way to prevent it. Some districts have done it too as a way to keep the login screens from getting too cluttered.

You can also set the domain autocomplete so students wouldn’t have to type in the whole FQDN (franklin.k12.ga.us) to login.

Here are settings (and their respective locations) that can be made per OU:

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Student can turn on high contrast mode, magnifier,​ large cursor, ​keyboard​, etc​ and it ​will apply to the entire cart. It is not simultaneously, but it will eventually hit every Chromebook.

It sounds like there may be a couple of issues where.

First, do students use one assigned Chromebook, or do they use multiple Chromebooks? I ask because I’m wondering if the setting you are seeing is following students on each device.

Normally settings are applied via Admin Console policies or settings that staff/students change to customize their own profiles. Settings that one student changes should not impact all other students/Chromebooks.

I have not been able to replicate the propagation of these settings between my Chromebooks in my domain.

I see that you have “Turn off accessibility options on sign-in screen upon logout” checked in the Admin Console. That is a great start but doesn’t quite stop access to making Accessibility changes.

Second, turning off accessibility has been a discussion for a while. Many districts have echoed the same comments.  There are some ADA issues surrounding turning-off accessibility for students/staff/teachers that may need to use the features on the fly.  From what I’ve been told and hear, this is the reason Google hasn’t implemented the functionality in the Admin Console.

The most comprehensive way to keep these settings from being changed is to block access to all settings. You can do that by blocking access to: chrome://settings-frame

There is a screen image below where to make these changes by OU in Device Management > Chrome > User Settings > URL Blocking > URL Blacklist. You would add chrome://settings-frame

When students want to access settings they would see a “Page blocked” message.

As an FYI - you can view all the chrome:// links and URLs by going to: chrome://about/

These other URLs could also be blocked using the same method.

As another FYI - chrome://policies is a helpful diagnostic tool to see what the Chromebooks “sees” about the Admin Console policies.

This does also apply to PC/Mac browsers too.

Conceivably, you could/may need to create OUs for students/staff/teachers that need these Accessibility features.

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​Within the Chrome web browser, a student can alt-click and bring up a menu screen, and they can click inspect element. This brings up the web content in HTML format. A student was able to delete and change things, and it started to apply to other Chromebooks if they were logged in. The students exact words, "I am able to hack into the Chromebook".

Inspect is pretty powerful. I use it while coding.

This can be shut-off by OU in the Admin Console under Device Management > Chrome > User Settings > Developer Tools.

Turning it off still will allow students to view a page source (just static code), but they will not be able to choose “Inspect”. It will be grayed out.  

This will also apply to PC/Macs that the students use with Chrome since it is a User Setting.

Here is screen image showing that setting:

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Students have ​also clicked on "enable auto repeat". When this is clicked on, students complain about the keys sticking. For example, if they hit the "T", it will type TTTT. This is challenging when they are trying to login to a website and get an error because they have entered the wrong username/password.

This could be prevented from adding chrome://settings-frame to the URL Blacklist as shown with the Accessibility features above.

Students won’t have the ability to turn it on.

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​Students can hide bookmarks that have been bookmarked on the toolbar. Teachers will complain that the bookmarks are gone, but they have only been hidden. ​

I’m assuming students are doing something like <CTRL> <SHIFT><B> or turning it off under Settings to hide the bookmarks.

If you choose “Enable bookmark bar” from Bookmark Bar in the Device Management > Chrome > User Settings, this disables the hiding of the Bookmarks Bar.  It can be done per OU.

It grays out Show bookmarks bar from the settings menu. The Bookmarks bar perpetually shows once the policy is applied. Students won’t be able to hide it any longer.

As with other User Setting policies, this will also apply also to PC/Macs that the students use with Chrome since it is a User Setting.

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Is there a way to delete a background that came pre-programmed on the Chromebook? Teacher is complaining about a background that shows a statue with some body parts showing. Since kids can change a background, can we either delete the background, or set it to where they cannot change a background?​​

There is no way per-se to delete the default background. I think the best option is to add one via the Admin Console.

If you set the Wallpaper (upload a JPEG/GIF), it precludes students from changing it.  It could your district logo or a school building picture if you create different policies for your various buildings.

Also, once you add the image the “Set Wallpaper” button is grayed out in the Settings. I don’t believe there are any dimension requirements or anything specific needed for the image. I’ve used a few different sizes and resolutions in the past without issues.

Importing Gmail from Vault (box file)

https://backupify.zendesk.com/hc/en-us/articles/203099158-Gmail-Exports-How-to-import-MBOX-exports-back-to-your-Gmail-account-

Restoring the emails from the export back in to Gmail can be done but requires the use of 3rd party applications to import the archived MBOX file back in to GMail. The export that you receive from us will contain an MBOX file for each label that you have backed up from Gmail. The 'AllMail' MBOX file will have all your Gmail records in it. Please follow the below steps to restore all emails from an MBOX file back in to your Gmail account.

 
Step 1: Setup your GMail account with Thunderbird
1) Download and Install the Thunderbird mail application: http://www.mozilla.org/thunderbird/
2) Launch Thunderbird and create a new account going to "File - New - Mail Account"
3) Enter your name, GMail email address, and GMail password. Make sure IMAP is selected and then click 'Continue'
4) Thunderbird will automatically get your settings if using GMail and then you can click "Create Account"
5) Now you will see your GMail account on the "All Folders" pane and you can open it to see all your emails.  Thunderbird is now properly set up for your GMail account
 
 
Step 2: Install "ImportExportTools" Add-On for Thunderbird
1) To download the "ImportExportTools" extension utility that works with Thunderbird, go to https://addons.mozilla.org/en-us/thunderbird/addon/importexporttools/
2) On that page, locate the "Download ImportExportTools (MboxImport enhanced)". Right-click the link to download the xpi file and select "Save target as". Please note the location that you saved the .xpi file
3) In Thunderbird, go to "Tools - Add-ons" and click on "Install" in the Add-ons windows that pops-up
4) Locate the .xpi file that you downloaded and follow the instructions prompted to install
5) restart Thunderbird
 
 
Step 3: Extract the zipped up email archive file provided to you
1) Download and Extract the Gmail Export that we have sent you. The archive file is in .TGZ file format. TGZ files can be extracted natively in the Mac and Linux operating systems; however for Windows you may need to install a free app to extract the file. The easiest/free app that we find to work well is 7zip (http://www.7-zip.org/). 
2) Using 7-Zip, extract the .tgz file that you received. Once extracted, you will have several MBOX files which are each named according to the cooresponding label in Gmail. Please note the location of where you extracted the files to.
 

Step 4: Import the emails from the MBOX file for the label that you want to restore
1) In Thunderbird, import the MBOX file to a local folder; in the navigation pane on the left, then right-mouse click "Local Folders" and then select 'Import/Export - Import mbox file'
2) Choose the option to "import directly one or more mbox files" and select 'OK'
3) In the files browser, locate the folder where you extracted the mbox files to in step 3 above.  Select the mbox file that corresponds with the label that you want to restore and then click 'Open'
4) All emails from that label will now be importing. Please be patient, as it will take a while to load all of the emails.


Step 5: Copy the imported emails in to your GMail Account
1) In Thunderbird, in the navigation pane on the left, expand "Local Folders" and then select the folder below that has the name of the label that you are importing to Gmail
2) In that folder select all of the emails contained in the folder, right-mouse click the selection, and select 'Copy to - <gmail_account> - <label_name>'. (where gmail_account = the email address of your gmail account and label_name = the path to the label that you want to import the restored emails to)
3) All emails will now be importing to the label that you choose. Please be patient, as it will take a while to upload all of the emails to Gmail.

Once this is completed then you can log in to your GMail account online and you should see all of the emails restored to the label that you chose in your gmail account.

GHSA Eligibility Report

Student Information - Reports - GHSA Eligibility Form A Admin

Run the GHSA - Transcript Method

Period: Fall for Fall sports    Spring for Spring sports

Student Information - Reports - GHSA Eligibility Form A Report

Fill in the blanks like below - click View Report

earned credit numbers will only show for 9+.  Upcoming 9th graders will have "E" unless they took offered HS courses in MS. 

Export in PDF format